Thursday, May 23, 2013

The Telemarketer

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San Pedro

Confessions_telemarketerThere’s no getting away from telemarketers, even here in Guatemala. For the past three mornings, my phone has rung and when I answer it, a man starts talking in rapid fire Spanish. I can only assume that he’s trying to sell me something because the only people to whom I’ve given my number are people that I know, and I’ve only had my current number since I arrived here at the beginning of April. I know he knows he’s not dialed my number in error because I don’t answer the phone with an alo, hola, or digamé but with a very unmistakably American accented English “hello.” I suppose I could ask the man to slow down and try to understand what he’s calling about, but I’m not interested in what he’s selling. And, because native speakers of Spanish are able to talk at seemingly machine gun-like speed, it’s near impossible to interject a despacio (slowly) into the conversation.

Syllables at the Speed of Sound

Although any language that you don't understand sounds like it's whizzing by at the speed of sound, there’s been actual research done on this. Without being too technical, researchers were somehow able to assign two critical values to each language they studied: the average information density for each of its syllables and the average number of syllables spoken per second in ordinary speech. The more data-dense the average syllable is, the fewer of those syllables that have to be spoken per second, which results in slower speech. English, with a high information density, pokes along at 6.19 syllables per second while Spanish, with a low density, roars by English at 7.82 syllables per second. There’s more to the study, which makes an interesting read, and you can find it here. I’m just thankful to know that it’s not my imagination.

He Could Be Calling at a Worse Time

Although I really don’t care about the telemarketer – at least he’s not calling at dinner time – I still want to be polite, so I try to interject no hablo español (not quite a lie but not quite the truth either. Where does one draw the line?). That doesn’t deter him though. He keeps talking, and more loudly I ask, ¿Habla inglés? This has no effect either. I guess he’s like telemarketers or so-called customer service representatives anywhere: he’s lost if you get him off the script.

In desperation, I repeat, no comprendo, no comprendo, silently thinking, I don’t want to understand what you’re saying. Finally, he gets the point and has enough English himself to say, “Bye.”

On Being an Extrajero

One of the nice things about being an extranjero, a foreigner, is that you can feign not knowing the language at all and get away with things that you otherwise couldn’t. I learned that a long time ago in Spain from another American I met there. For example, using a public bathroom and pretending not to know that the attendant is saying that you have to pay to use it, or breezing by the woman on the street in San Pedro who’s relentless in her efforts to sell you the same nasty, tasteless loaf of banana bread. Or, in shutting down a telemarketer.

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Wednesday, May 22, 2013

Generally as Life Permits

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San Pedro

It rained last night. Not hard enough to cause another power outage, but hard enough to cause a leak in the roof and make a small puddle in the bathroom, which wound its way from just a few inches beyond the toilet paper holder around the corner into the walk-in closet. It was easily mopped up but still something I had to bring to Ventura’s attention so that he could fix it. I knew the words I wanted to say in Spanish – I should at least get partial credit for that – but was getting caught up in those damn verb tenses.

Present, Past, Future

Take me out of the present tense and I’m lost. I’ve talked to other gringos who experience the same difficulty: How to say something in the past or even future tense, let alone those conditional and other esoteric tenses. it’s amazing the contortions that one attempts in order to shape the present into these other tenses. Although English may be the most difficult language to learn, I think it may also be the most forgiving in terms of the way things are phrased, although often times the way something is phrased in English isn’t always what the speaker really meant to say.

Water Under The Bridge

If only I had left the water on the floor, I could have said, “There is water on the floor from the rain last night,” and kept the sentence in the present tense. Since I had already cleaned it up, that was water under the bridge, so to speak.

As I was trying to puzzle this out, Rosenda appeared at the door to ask if I had any laundry this morning. I invited her in and took her round to the bathroom. She was looking somewhat suspicious and fearful as to why I would show her into the bathroom, and I can’t say that I blame her. But once in there, I pointed to the floor and said, “Agua en la pared desde la lluvia anoche.” While I was saved from having to dredge up the past tense by not using a verb at all, I hope I can be forgiven for pointing to the floor and saying pared (wall) instead when I clearly meant piso (floor). Rosenda apparently understood what I was trying to say because she pointed up at the ceiling and in doing so I learned another new word when she said, “Techo" (roof). As I write this, Ventura is up on his ladder fixing the techo. He says that seven roofing tiles were damaged. It must have rained harder than I thought.

Generally as Life Permits

I recognize that I have neglected my blog for far too long. There’s a restaurant here in San Pedro that lists its opening and closing hours followed by the disclaimer: “Or, generally as life permits.” I like that a lot and am using it as my excuse for not updating my blog as often as I should.

Getting Away
Last week, I was in Antigua for two nights. For more than 200 years, Antigua served as the seat of the military governor of the Spanish colony of Guatemala, a large region that included most of present day Central America and Chiapas, the southern most state of Mexico. In 1773, earthquakes destroyed much of the town and in 1776 the Spanish crown ordered the removal of the capital to a safer location about 30 miles east, which is today's Guatemala City.

I can only imagine that with its cobblestone streets and mostly one story homes and buildings, Antigua resembles ancient

Pompei without the lava. It had been more than six weeks since I arrived in San Pedro and I was feeling like quite the country bumpkin who had come into the big city. Were there any tall buildings, I would probably have stared up at them.

Unlike San Pedro, where nearly everyone knows your name (or something close to it),the first thing to strike me was the sheer number of people on the street. Antigua is a UNESCO World Heritage Site, which makes it a top tourist destination in Guatemala and although I've been in Antigua numerous times on past trips to Guatemala, I still manage to walk around in circles since all the streets look the same to me and there are very few street signs. I’ve learned that if there’s a shop that seems interesting, I’d better go in before I pass it because I might never find it again. Even trying to establish landmarks doesn’t help me much.

The Choco Museo. Mmm, Mmm, Good!
Such was the case of the Choco Museo. I stumbled on it Friday afternoon (4 Calle Oriente #14). Not one to pass up a free sample of chocolate, and drawn in by the delicious smells drifting from the store, I stepped inside. They had me even before one of the sales clerks handed me a sample of the chocolaté con naranja (orange) and began telling me how well it goes with a particular variety of red wine – I replied that it would probably go well with any variety of red wine – and concluded his sales pitch by telling me that he preferred the cacao chocolate over the milk chocolate. There was no difference in price, so I knew he was giving me an honest appraisal and not trying to upsell me.

In addition to the chocolate bars, they have chocolate in all its various stages and permutations, including even cacao husk tea. There are also two-hour candy making classes as well as a café. I wasn’t so much interested in making my own candy as I was in eating it. As I was supposed to be on a lactose-free diet – at least last week – I opted to buy some white chocolate, one bar with Oreo cookies in it and the other with macadamia nuts. There is actually a sort of museum there, too.

The next morning, before I had to catch the shuttle van back to San Pedro, I wanted to again go to the Choco Museo to get a gift for Ventura, Rosenda and their daughter Elena. As I noted earlier, because all the streets look the same to me, and there are few street signs, I had trouble getting back to the Museo. I knew I was on the wrong street by the time I reached the Hotel Casa Santo Domingo, a beautiful five star property with a museum on the grounds where a room night starts at $136 mid-week and rises to $153 on the weekend. It is without a doubt a magnificent hotel with swimming pool, beautifully landscaped gardens and colorful parrots perched in the trees. The hotel also gets my vote for best restrooms in Antigua.

Less Upscale; Perfectly Acceptable

Casa-Cristina-Roof-Garden Bottle-of-Wine

Casa Cristina’s roof deck is a great place for a glass of wine (or two)
in the afternoon.

I stayed at the slightly less upscale Casa Cristina (Callejon Camposeco #3-A), a perfectly acceptable mid-range hotel, near La Merced Church, within convenient walking distance of nearly anywhere in the city. I discovered this hotel on a previous trip to Guatemala and keep coming back to it. It’s spotlessly clean and has a staff that is warm, inviting and accommodating. Its location on a small street between two major avenues sees little traffic, so there is very little, if any, street noise. Although my room was small, there was a private bathroom, cable television, a wardrobe and the narrowest writing desk I've ever seen in addition to, of course, the bed, which was a matrimonial (double). Although the Casa Cristina lacks the manicured grounds of the Casa Santo Domingo, and there are no parrots perched on tree branches, it does have a pleasant roof deck with sweeping views of the volcano where I had a glass (or two) of wine in the afternoon. The cost per night is a more budget-friendly $32, including taxes. There are less expensive rooms, but they are either on the ground floor and/or have windows that face into the corridor. On the corner of the street is Fernando’s Café, which is convenient for breakfast, and two doors down from the hotel, in the opposite direction, is a reliable travel agent where you can book a shuttle for San Pedro and the lake for $10.

View-From-Casa-Cristina-Roof View
Views from the Casa Cristina roof deck.
Great and Unusual Restaurants

There’s no end of great and unusual restaurants in Antigua and, of course, I have some favorites. Among them are La Fonda de la Calle Real for traditional Guatemalan food and NiFu-NiFa, an Argentinean-style steakhouse (3 Calle Oriente #21). La Fonda has three locations around town and is where Bill Clinton ate when he was president. Apparently, he couldn’t decide what to order, so they made up a combination platter for him and today, if you can’t decide what to order, you can get the same platter and “eat what Bill Clinton ate.”

NiFu-NiFa

NiFu-NiFa is definitely a splurge. Set around a garden, you know this is going to be a five forks up restaurant. There are starched white tablecloths and waiters in bowties who stand by discretely to take care of whatever you need. Although there is indoor seating as well, it’s not nearly as atmospheric or fun.

Meat, of course, is the attraction here and, although I don’t think it’s ever seen the Pampas, it’s still quite good. Upon the waiter’s recommendation, I got the top sirloin, which was done perfectly, an order of papas fritas (very Argentinean) and a half-bottle of Malbec wine. All the meals come with an all-you-can-eat salad bar. At almost $40, this is the most I have ever paid for a meal in Guatemala, which, by U.S. standards, I think would be pretty moderate. What can you get at Ruth Chris’ Steakhouse or Morton’s for $40.

I have to admit to having lunch one day at Pollo Campañero, Guatemala’s answer to KFC, which has practically a cult following here. Frankly, I’m not sure what that’s all about. Finally, you can take the North American out of the U.S., but you can’t take the U.S. out of the North American and, yes, I did, in a moment of weakness, go to McDonald’s. But when I tell you that the dining area in the Antigua outpost is set outside in a beautiful garden, well, it changes the ambiance entirely.

The Shuttle From Hell

Solina was leaving to go home to the States for awhile, so she and I split the cost of a private car and driver. We hired Manuel, the driver who had picked me up at the airport and brought me to San Pedro last month. It was sheer luxury and kind of decadent to have a shuttle van meant for 15 people all to ourselves. Manuel and Solina dropped me off in Antigua before they went on to the Capital.

Coming back to San Pedro was not quite so luxurious. I had to take a public shuttle where the prime objective is to pack in as many bodies as possible and see how uncomfortable you can make them. First, the driver throws your luggage up on the roof and you hope it won’t fall off before he’s picked up the other passengers and tied it all down. Then, under the circumstances, you choose the best seat you can and don’t give it up while other passengers get on board and scramble over you to get to theirs. Finally, you pray that your fellow passengers won’t be loud, or obnoxious, or both and that you’ll still have feeling in your extremities after sitting for several hours with your knees tucked up under your chin.

With all due respect to my fellow passengers, the only other person on the shuttle when the driver picked me up was a Japanese girl who was plugged into and singing along with her mp3 player. Her voice was much like fingernails scratching on a chalkboard. It was like a nail being driven into my head. Eventually, she was drowned out by the group of Israelis who got on board next. Spoken Hebrew is a loud language – at least the way these Israelis spoke it – and was very harsh on this Anglo ear.

May Contain Images Not Suitable for All Readers

The next sentence may contain images that aren’t suitable for all readers. A few hours into the ride, WHOMP, the driver hit a dog that was in the middle of the road. The dog was lifted up by the van and thrown to the side of the road. The driver neither slowed down nor stopped. There was a collective gasp from all of the passengers in several different languages. Later on in the trip, while passing through one of the small pueblos along the way, the driver nearly hit another dog. He didn’t bother to honk his horn or slow down this time either. The dog narrowly escaped; it wasn’t his day to die.

Thump on The Pan American

Shortly after the driver hit the first dog, we heard – or more felt – a thumping. Whether it was from hitting the dog, or from something else, we had a flat tire. If there was a silver lining to this cloud, it was that it happened on the Pan American Highway as opposed to the road leading to San Pedro, which is under construction in a number of areas.

The Pan American is a modern, well-kept highway; the road branching off to San Pedro and this area of the lake, not so much. It’s barely one lane in each direction filled with hairpin turns, numerous axle-eating potholes and no guardrails as it snakes its way down the mountain. In many areas, the pavement ends and the road becomes dirt before the pavement begins again. They are making a real effort to resurface the road with concrete instead of the usual patch job. Projects of this nature, however, are done a little differently here than they are in the U.S. During working hours, a flagman stops traffic in one direction, so cars coming from the other direction can get through. The workday ends and the flagman goes home. This leaves the driver not knowing if a car is coming from the opposite direction, so as he goes into one of the hairpin turns or another blind curve, he lays on his horn to warn approaching traffic. And, to ensure that a driver won’t go on to the newly laid road surface, the workmen litter it with large rocks to make it impossible to drive up on. Fortunately, we encountered only one other vehicle approaching from the opposite direction and were able to pass one another with only fractions of an inch between us. If this flat tire had happened on that road, I don’t know how or where the driver would have pulled over to repair it.

I was happy that we managed to make it back to San Pedro before dark. I never want to be on that road after dark. Oh, and yes, I was able to find my way back to the Choco Museo.

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Wednesday, May 8, 2013

Power Outage

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San Pedro

We’re now into hour 16 of a power outage that began at 5 p.m. yesterday during a particularly bad storm with high winds. I feel as though I’m living an episode of NBC-TV’s Revolution, except I’m not being pursued by Monroe’s Militia, and I’m hoping someone can get to “The Tower” pretty soon to turn the power back on. While we’re waiting for the power to be restored – rumored to be some time this afternoon – we’re on generator power and I’m taking advantage of it to charge up all my electronics and to check email. It was a pretty long and boring night, especially since it gets dark here before 7 p.m., so I just gave into it and went to bed at 8 o’clock, hoping against hope that the power would be back on this morning. No such luck. With the hodge podge of overhead power lines here, which appear to be put up in place with spit and chewing gum, it’s a wonder there aren’t more outages.

Coffee, But No Hot Water

Fortunately, the stove is gas and although it uses electricity to spark the burner, it’s still possible to light the burner with a match, so I was able to have coffee this morning, albeit instant, which seems like a sacrilege in Guatemala. In theory, I should also have had hot water since it, too, is heated by gas. But apparently the unit that heats the water depends on a certain water pressure, which, because there is no electricity to drive the pump that maintains the pressure, the water heater won’t fire up. This is not to say that I don’t have any water at all. I do. The water is stored in a tank on the roof of the house, so gravity is keeping it flowing, but with not enough pressure for the water heater. The toilet is also a little sluggish in flushing and to make the situation worse, there is no water yet from the town and we’re unsure of exactly how much water we have in the tanks of the two houses. Through some complicated system, when the town turns on the water on Mondays, Wednesdays and Fridays, the water first flows into the tank that’s on the roof of the house where I’m staying. When that tank is full, the water backflows into the tank attached to the other house to fill it. Now, won’t you appreciate it all the more when you turn on the tap and the water just seems to flow in an endless supply?

I Should Have Been Better Prepared

As a veteran of hurricanes Jeanne, Frances and Wilma, I know that I should be better prepared, especially since it’s the rainy season in Guatemala and these catastrophes occur regularly. Not only am I woefully unprepared at home, I’m even less so here. About the only smart thing I did was to bring a flashlight from home with extra batteries. Last night found me burning what few candles I had on hand and I’m not sure what I’ll do tonight if the power isn’t back on. I’ve found that something as simple as an emergency candle doesn’t seem to exist here and I may be forced into getting some of the devotional candles I’ve seen for sale in the tiendas. I hope God will forgive me if I go this route. I have also only three matches left.

Drinking water really isn’t an issue, since we don’t drink water from the tap anyway. In fact, I had Ventura, the caretaker, get me four 5 gallon bottles of agua pura yesterday. As for food, I’m sorry to say I have one can of tuna fish and a few slices of bread. I don’t even want to think of what the conditions are in the refrigerator. With the generator on, the ‘fridge is back up and running, but I think I’m going to be very leery of the contents.

I have no idea if the stores in town are open. I suspect they are. I don’t think there’s much that can stop commerce here. However, since I didn’t plan ahead, I’m a little low on cash and am quite sure that the ATM machine is down.

We Had Our Priorities Straight Anyway

When the power went out, Solina and I were just settling down to Happy Hour. I had returned not long before from a three-hour lunch with a friend and bought two bottles of wine on the way home. Maybe that was some kind of disaster planning. With nothing else to do, Solina and I watched the storm on the lake in better than 1080i high-definition TV through the wall of windows in the “great room” and drank the wine. It was a good thing that I had the foresight to get two bottles.

All I can do now is wait for the power to return. I’m also going to see if perhaps the generator has created enough power to enable me to take a quick shower and then take a walk into town.

Update

I did get my shower but to conserve the generator just in case Solina is going to turn it off in a few minutes.

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